Case study
Helping Teams Communicate with Purpose
How Hively partnered with Easy Spanish Para Ti to build stronger connections with Latino families through language and culture.
Overview
Client
Hively
Mission
Empower families and communities to ensure every child thrives.
Goal
To improve communication and cultural connection with Spanish-speaking families.
The Challenge
Hively’s staff works closely with diverse families daily. Yet, language barriers sometimes made communication challenging. They needed a flexible, workplace-friendly program that emphasized real-life communication and cultural understanding.
Program
20-week Spanish course
Instructor
Stephanie Hooper
Format
Hybrid (in-person + online)
Level
Beginner
Group Size
5 – 7 students per group
Each lesson focused on real scenarios — from greeting families to explaining resources — using games, dialogues, and cultural discussions to make learning interactive and practical.
The Results
80% Attendance Rate
Strong engagement across both Hively sites
Confidence & Connection
Staff more comfortable speaking Spanish with families
Inclusive Culture
“Now I can greet families in Spanish and start conversations more naturally. It’s made such a difference in how we connect.”
Overcoming Challenges
Some staff missed sessions due to work demands. ESPT provided recorded lessons and z-up materials, ensuring everyone could continue learning — a flexible model ideal for busy teams.
Impact & Takeaways
Lasting Impact
Hively staff now communicate more effectively with Latino families, fostering stronger relationships and trust. The success of this partnership demonstrates how language learning can empower teams in education, healthcare, hospitality, and beyond.
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